Magento 2 Return & Exchange (RMA) Extension: Send Mail

If you are looking for the best Magento 2 return & exchange (RMA) Extensions in 2022 then you are on the right page. Here I am going to show you how this RMA extension works.

Wishusucess Magento 2 Return and exchange (RMA) extension are one of the simplest and easily manageable Magento 2 extension that will help you to manage the returned order by the customer.

Our Magento 2 team has developed these Magento 2 RMA extensions based on the market analysis of various factors like usability scores, rating reviews, frontend experience, backend experience, search results, social metrics.


Magento 2 Return & Exchange Management

Here, I have added a very simple interface for the admin user so anyone can easily understand the configuration.

A returned merchandise authorization (RMA) ensures to your customer that the product returned by him will also get a refund. And if the customers want to request to replace the item then they can also use the same process to replace the item.

The Wishusucess RMA extension has an admin functionality to approve the request or reject the request or close the request.

In the Magento 2 admin configuration, we have added the option to keep enabling RMA or keep disabling RMA for any products.

RMA Order Management Service

Magento 2 RMA Form Fields

Magento 2 Product Return RMA form fields are given in the admin configuration so anyone can decide the form fields for the frontend customer view.

RMA (Return Merchandise Authorization) form fields can be customizable according to your requirement that will help you to decide easy and optionable form fields for your customer.

Admin > Wishusucess > RMA Form > Manage RMA form

Product Return Management Form Fields

Select Status of Return Order

Each state will send the mail as soon as we change the status.

Magento 2 Return & Exchange


Return Order in RMA

This is the dashboard of this extension, where all the returned items will show in the list.

Now admin users can change the status as per their terms and conditions.

This Magento 2 return and management extension has there status options. Whenever we change returned order status of the customer, the mail will be sent to the email details of the customer.


Magento 2 Return & Exchange Product

Frontend User:

There is no need to register for the customer so if the customer wants to return the item without registering the account so they can simply fill the RMA form and return the products, and If the customers are registered then they can also use their account to return their products by submitting the RMA form request.

RMA Extension in Magento 2


RMA Admin Option:

And admin can approve the request and send the mail to the customer that their request has been successfully accepted. Admin can also reject the request and send the mail that their request has been rejected.

Read more: PayPal Account: How to Create New PayPal Account, Transfer


Magento 2 Return & Exchange (RMA) Status

When the customer creates a new request for product return that will show in the admin RMA request as a pending status.

Admin can review requests and decide whether they have to approve or reject RMA return requests.


Current RMA Version - 2.1.0

Supported Framework Version - Magento 2.0.x, 2.1.x, 2.2.x,2.3.x, 2.4.x


Online Helpline Magento Extension Installation

You can call us anytime for free help and support. We will help you to install this extension and make it compatible with your current version of the Magento 2 store.

Magento 2 Free Help and Support


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